Using your personal information

The council holds and processes personal information to enable us to provide a range of services to local people and businesses as required to fulfil our duties under UK legislation, statutory or contractual requirement or obligation.

This includes:

  • maintaining our own accounts and records
  • supporting and managing our employees current past and prospective employees and persons contracted to provide a service
  • promoting the services we provide
  • marketing our local tourism
  • carrying out health and public awareness campaigns
  • ensuring Trading Standards
  • managing our property
  • providing leisure and cultural services
  • provision of education
  • carrying out surveys
  • administering the assessment and collection of taxes and other revenue including benefits and grants
  • licensing and regulatory activities
  • provision of planning and building control
  • local and national fraud initiatives
  • the provision of social services
  • provision of housing services
  • provision of library services
  • crime prevention and prosecution of offenders including the use of CCTV
  • corporate administration and all activities we are required to carry out as a data controller and public authority
  • undertaking research
  • the provision of all commercial services including the administration and enforcement of parking regulations and restrictions
  • the provision of all non-commercial activities including refuse collections from residential properties
  • internal financial support and corporate functions
  • managing archived records for historical and research reasons
  • data matching under local and national fraud initiatives

If you fail to provide the personal data, the council may not be able to deliver accurate services to you and may take action if it is required to do so by law.

We hold any personal information you give us - whether online via e-forms or through other means - securely and will only use it for council purposes.

We will only share your information where that is necessary to deliver the services we provide to you; unless the law requires us to share the information or where it is necessary to protect public funds or detect and prevent fraud or other criminal activity. We will not share your information with third parties for commercial or marketing purposes.

We are committed to protecting your privacy when you use our services. We have a Data Protection Officer who makes sure we respect your rights and follow the law. For more information see our Data Protection page. If you have any concerns or questions about how we look after your personal information or wish to exercise your rights to access the information that we hold about you or control how your information is used, please contact Haringey’s Data Protection Officer.

For more detailed information about the personal information that we hold and how we use it, please see our Record of Processing Activities.

We may change this notice from time to time to reflect changes in processing or security updates. We encourage you to periodically review this page for the latest information.

In this notice Haringey Council is the data controller as defined by Data Protection legislation. Our Registration number is Z5793648.

Contact

The council’s Data Protection Officer:

Name: Sirkku Pietikainen
Email: Data.ProtectionAct@haringey.gov.uk


Use of cookies

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are.

A cookie normally contains the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value (usually a randomly generated unique number).

When you visit our website we might need to send you a cookie. Cookies may be used in the following ways:

  • To help us recognise you, so you do not have to re-key your registration details
  • To help us recognise you as a unique visitor (just a number) when you return to our website
  • To compile anonymous statistics that allow us to understand how users use our site and so help us improve it. We cannot identify you personally from this information.

The cookies we use do not contain any information which can identify you personally.

Cookies used on this website

We use cookies in several places – we’ve listed each of them below with more details about why we use them and how long they will last.

  • Google Analytics (measuring website usage)

We currently use Google Analytics to compile statistics about people who visit the Haringey Council website. Google Analytics uses JavaScript and cookies to monitor how people are using the site. The information typically collected is the IP address of the user, which pages were visited and for how long, date and time of visit, browser type, search terms etc. The web traffic does not contain any personal information which can identify you as an individual.

The information we get from Google Analytics helps us ensure this website is meeting users’ needs and to help us understand how we could do it better.

The following cookies are set by Google Analytics:

 

Cookie nameWhat it doesWhen it expires
_garandomly generated number2 years

 

For further information on how Google Analytics collects and uses data see the Google Privacy Statement in the external links section below.

  • Display Advertising Features

We also use Google Analytics Demographics and Interest Reporting which uses data from the Google Display Advertising Network. We use aggregate data provided by this service (such as age, gender and interests) to better understand our website audience and adjust our communications appropriately. If you would like to opt out of Google Demographics and Interest Reporting you can change your Google settings here (external link).

  • Widgets

We use a number of third party widgets on our website - including ones from NHS Choices, Transport for London and Splashpash (for swimming timetables). These widgets also use cookies to remember preferences and location details. We have contacted each widget provider for more information regarding the name, purpose and duration of each cookie they are using and will post that information here as soon as it is available.

  • Third-party hosted websites

Please note this is not an exhaustive list and that some other council websites we link to may also use cookies. For example, our payments system would require session cookies to be used to allow transactions to take place, and library catalogue will need to set a cookie to remember who you are until you log out of the system.

We have approached the suppliers of those systems for more details and will post those details here in due course.

Disabling/enabling cookies

You can accept or decline cookies by changing the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled. In order to block or delete cookies, check the Help menu of your internet browser and type in delete cookies or block cookies to find a step by step process of how to do this.

To learn more about cookies and how to manage them, visit AboutCookies.org (external link).


Emails

Email monitoring

The use of Haringey Council's email system may be monitored and emails read to make sure the system is operating properly, to block spam, viruses or illegal/harmful content, and for other lawful purposes.

Email newsletters and alerts

If you subscribe to an email alert service from Haringey Council, we will only use the email address you provide for that service. Clear instructions on how to unsubscribe will be available in each email.

We will only use an email address you provide for the purpose(s) that you provided it for, and will not pass this to any third-party organisation without your prior consent.


Your comments

It is important to us that you feel you can trust our online systems. We, therefore, welcome any comments/doubts/suggestions you may have. Please email us at content@haringey.gov.uk