Using your personal information

Any personal information you give us is held securely and will be used only for council purposes. Information collected for one purpose may be used for another purpose by the council unless there are legal restrictions preventing this. Using your information in this way helps us to deliver more efficient services that can be tailored to your needs and preferences. We will not share your information with third parties for commercial or marketing purposes.

We may share your personal information with other agencies (for example law enforcement agencies) where the law requires us to or where it is appropriate to support our duty to protect public funds and/or detect and prevent fraud.

For more information about how your information is used, how we maintain the security of your information, and your rights to find out what information we hold about you please look at our Information Charter.


Use of cookies

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are.

A cookie normally contains the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value (usually a randomly generated unique number).

When you visit our website we might need to send you a cookie. Cookies may be used in the following ways:

  • To help us recognise you, so you do not have to re-key your registration details
  • To help us recognise you as a unique visitor (just a number) when you return to our website
  • To compile anonymous statistics that allow us to understand how users use our site and so help us improve it. We cannot identify you personally from this information.

The cookies we use do not contain any information which can identify you personally.

Cookies used on this website

We use cookies in several places – we’ve listed each of them below with more details about why we use them and how long they will last.

  • Google Analytics (measuring website usage)

We currently use Google Analytics to compile statistics about people who visit the Haringey Council website. Google Analytics uses JavaScript and cookies to monitor how people are using the site. The information typically collected is the IP address of the user, which pages were visited and for how long, date and time of visit, browser type, search terms etc. The web traffic does not contain any personal information which can identify you as an individual.

The information we get from Google Analytics helps us ensure this website is meeting users’ needs and to help us understand how we could do it better.

The following cookies are set by Google Analytics:

 

Cookie nameWhat it doesWhen it expires
_garandomly generated number2 years

 

For further information on how Google Analytics collects and uses data see the Google Privacy Statement in the external links section below.

  • Display Advertising Features

We also use Google Analytics Demographics and Interest Reporting which uses data from the Google Display Advertising Network. We use aggregate data provided by this service (such as age, gender and interests) to better understand our website audience and adjust our communications appropriately. If you would like to opt out of Google Demographics and Interest Reporting you can change your Google settings here (external link).

  • Widgets

We use a number of third party widgets on our website - including ones from NHS Choices, Transport for London and Splashpash (for swimming timetables). These widgets also use cookies to remember preferences and location details. We have contacted each widget provider for more information regarding the name, purpose and duration of each cookie they are using and will post that information here as soon as it is available.

  • Third party hosted websites

Please note this is not an exhaustive list and that some other council websites we link to may also use cookies. For example our payments system would require session cookies to be used to allow transactions to take place, and library catalogue will need to set a cookie to remember who you are until you log out of the system.

We have approached the suppliers of those systems for more details and will post those details here in due course.

Disabling / enabling cookies

You can accept or decline cookies by changing the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled. In order to block or delete cookies, check the Help menu of your internet browser and type in delete cookies or block cookies to find a step by step process of how to do this.

To learn more about cookies and how to manage them, visit AboutCookies.org (external link).


Emails

Email monitoring

The use of Haringey Council's email system may be monitored and emails read to make sure the system is operating properly, to block spam, viruses or illegal/harmful content, and for other lawful purposes.

Email newsletters and alerts

If you subscribe to an email alert service from Haringey Council, we will only use the email address you provide for that service. Clear instructions on how to unsubscribe will be available in each email.

We will only use an email address you provide for the purpose(s) that you provided it for, and will not pass this to any third party organisation without your prior consent.


Your comments please

It is important to us that you feel you can trust our online systems. We therefore welcome any comments / doubts / suggestions you may have. Please email us at content@haringey.gov.uk